Can pending payments be used to solve negative balance? How to do that?

Jessinamess
Contributor
Contributor
My client accidentally raised a dispute and I'm in negative balance, but they could not close it, so they opened a new paypal account and transferred the money but its pending Can I use pending amount to remove negative balance? And how to do that?
Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Jessinamess,

 

I'm sorry to hear you're running into some issues with a recent negative balance. Unfortunately, you would not be able to resolve a negative balance with funds that would be on hold or pending. Here's a bit more information on How to Resolve a Negative Balance.

 

Apologies for any inconvenience this causes!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.