Buyer claimed unauthorized Transaction
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I sold a Roblox account to a buyer via eBay which I provided the account information via email after the transaction completed. PayPal authorized the transaction. 30 days later the buyer stated it was an unauthorized transaction. I provided PayPal the transaction information showing the Roblox account information was provided via eBay email. PayPal ruled in favor of the buyer. I am now out the goods/roblox account and have to pay the money lost (double whammy). Where is the seller protection? Literally anyone can do this to a seller and the seller has no protection. How is this legal? Paypal should be on the hook for dealing with the buyer's bank/credit card company if someone stole their information and made an illegal purchase. How can i fight this?
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Not a great deal of seller protection for digital / virtual sales, your best bet is to go read up on it in paypals user agreement so you can risk assess any transactions.
Advice is voluntary.
Kudos / Solution appreciated.
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