Buyer asking to return item after 93 days from the sell.

Victoria2073
New Community Member

Hi, Item was sold on Ebay as Collection only and as it was more then 30 day - no ebay guarantee. As far I understand Paypal guarantee for 180 days, but not for items collection only. (buyer claiming missing parts - but give me positive feedback -all perfect)

I responded to case 6 times and PayApl still asking me to respond and does not send any confirmation of my responses. Does not connect on the phone (over 3 times try and over 2 hours was holding on). 

Absolutely frustrated.

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