Hi every one
I recieved an email from Paypal that a buyer opens a case to refund the money after more than 130 days from he recieved the items and the reason for that he said "Not as described" .
I am sure that I described the items accurately and sold thousands of them and no one else complains about the product.
The paypal hold money from my paypal account .
Please advise me how can I deal with this issue
I tried to contact paypal customer services but I couldn't to reach them
Thanks for your help in advance
