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Am I covered? Need clarity...

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WillHuck
New Community Member
Posted on

Hi,

 

Someone is purchasing some expensive shoes from me, they said they are to send the payment via G&S. I do not know them and do not tend to receive money through paypal often.

 

What am i exposed to in terms of buyer claiming the item is counterfeit / not as described / faulty although it isn't? I am quite apprehensive as the product is worth circa £1,000?

 

Thankyou,

 

Will

1 REPLY 1

Am I covered? Need clarity...

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PayPal_Donna
Moderator

Hello @WillHuck,

 

Welcome to the PayPal community and thank you for your post.

 

If the buyer states the items are counterfeit or faulty, they will be asked to return the items back to you and provide a tracking number to confirm this before they receive a refund.

 

-Donna

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