they PayPal says they can't confirm it's me

[jane157]

Kindly check on my account, am trying to log in but they are saying they can't confirm it me

[kernowlass · Accepted solution]

@jane157 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.