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problem with login

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Qarawan
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Posted on
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problem with login

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kernowlass
Esteemed Advisor

@Qarawan 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


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problem with login

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kernowlass
Esteemed Advisor

@Qarawan 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.

problem with login

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Xtrow
New Community Member

I have the same issue with OP.

 

I registered an account with Paypal in Australia with Australian mobile number.

 

I'm currently overseas in Indonesia and I dont have access to my Australian mobile number. 

 

How can I access my paypal account?

 

Thanks

problem with login

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kernowlass
Esteemed Advisor

@Xtrow 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.






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problem with login

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Officailcute
Contributor
I still don't understand pls

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