need English PayPal Call service in Italy

Jennifer86911
New Community Member

hi everyone,

 

I was in Italy before and have an Italy PayPal account. 

Now I have move back to US but don't have my Italy phone number anymore. 

I try to log in to my Italy account, but it need the phone number to log in. 

Since I don't speak Italian, I don't know what should I do. 

There is only Italy PayPal customer service phone number on their website, it seems that it's not possible to chat with them online. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jennifer86911 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.







Advice is voluntary.
Kudos / Solution appreciated.
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