locked out of your account

SMario
Contributor
Contributor

So I’ve recently tried to log in with my old email to a Paypal on a new device, and I forgot my password. I’ve got the codes on email and changed password accordingly, then after trying to log in, in only appears a red cross saying we couldn’t confirm it was you. I’ve used same password and email to log in here and it works from first try 🤷‍♂️ Any solutions or, email because I don’t want to call from abroad Thanks in advance

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SMario 

 

You have a Croatia registered paypal account so are you in Croatia at the moment?

Only as paypal is country specific you shouldn't really use it internationally, if you do it may trigger Paypals security alerts and temporarily limit you until they can confirm its you using the paypal account and not a scammer internationally.


Advice is voluntary.
Kudos / Solution appreciated.
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