landline verification code

phf145
Contributor
Contributor

When i login my verification code is sent by landline. Phone rings and voice gives me a code. Will i still be able to get a code if my phone is changed to VOIP as i don't have a mobile

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @phf145

 

Welcome! Thanks for visiting PayPal Community Forum. I can absolutely understand why you'd be interested in changing your phone over to a VoIP service. However, a VoIP service would not likely work with the requirements in PayPal UK's Payment Services Directives.

 

Apologies for any inconvenience this may present, 

 

 - Jon K


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phf145
Contributor
Contributor

Thankyou. I have no choice but to change to VOIP as most uk landlines wil be changed to VOIP over the next 12 months or so. Maybe a cheap mobile to receive the texts might be my best bet if i continue with paypal.

Thanks

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