impossible de me connecter a mon compte

macflex
New Community Member

Hello
I have had a Paypall account for 20 years, I haven't used it for 10 years, I'm trying to connect to it and he wants to send me a security code on a telephone line that I had in the past , impossible to change this number without logging in, impossible to log in without this security code, impossible to have someone from Paypal on the phone, someone has a solution to this flaw, thank you.

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1 REPLY 1

PayPal_Rebeka
Moderator
Moderator

Hi macflex,

 

Thank you for your post and welcome to the Community Forum!

 

We are really sorry to hear about your situation. For security reasons, we are unable to assist with access issues over a Social Media forum. Full verification is required before access assistance can be given, and this assistance can only be given over the phone. To do so, please click here. From this page, click on the first link 'Password and account access' and the second link 'Login problems'. Available options to contact us should appear at the bottom of the page, during hours of operation.

 

I hope this helps!

Rebeka

 

 

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