how do I change my country on Paypal?

Samanthacoo
New Community Member

I emigrated to New Zealand over 2 years ago and have changed my address in Paypal. however I can't remove UK from my address and have to clarify every time I buy something that postage is to NZ and not to just print the address off PayPal. Any ideas??

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153 REPLIES 153

kernowlass
Esteemed Advisor
Esteemed Advisor

@RajHaleem 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.







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ghimireb
Contributor
Contributor

Why I cannot change every thing to UK as I permanently moved to UK. It is not letting me add uk address and uk banks. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ghimireb 

 

Did you read the post above yours ???


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online-power
Contributor
Contributor

Why can't they let us access an account's customer service that was created in another country?

 

I lost my mobile number, and now I can't access my account, despite having the same email which I signed up with.

 

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