how can i login to my older account?

Spajkie
Contributor
Contributor

So I ask to change my password, I receive a verification email, I change my password and I still can't log in? it says this to me https://prnt.sc/26Eynct0Y-DS
I CREATED A BRAND NEW ACCOUNT. but the problem arose again that my only personal card is already with the old account, so it is unusable for me. So how to get to the old account? or how to cancel the card or the entire account so that I can use my card on a new account?

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Spajkie 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Spajkie
Contributor
Contributor

fb bot dont understand me ...when i write email...they response to my account so i cant read and reply bcs i cant log in LOL...r u kidding me? i need some czech speak person who help me real !!!! DAMN !!!

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Spajkie 

 

I can only give you the contact options, if you can't use them or they don't answer you then unfortunately not a lot anyone else can do for you on this forum.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.