account closing
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I want to close my account.
The customer service is not available, I cannot contact them in any way.
My account has limitation but I do not know how to remove them.
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Account General
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Profile & Settings
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You can't close an account until any limitations are resolved first.
Normally paypal direct you to the resolution centre to resolve any issues.
Advice is voluntary.
Kudos / Solution appreciated.
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Hi!
If I click on the resolve your account limitation button, nothing happens, it just takes me into my dashboard, where there is no further info. What else can I do to get help from them?
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Then it doesn't sound like a temporary limitation, are you sure its not a permanent limitation? Did you get an email at all re a permanent ban?
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To be honest with you I am not sure.
I only bought a book with paypall like 5 years ago, and I decided that I want to close it as I do not use it at all.
The problem is that I cannot contact them and I cannot get any help from them. I do not want to call their numbers, as it is a us number and I live outside of the us.
I created this topic so that maybe I can get some help.
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If its a PERMANENT ban then you may well not be able to contact them as you are no longer a customer of theirs.
Other than that most folks have no issues contacting them via phone or message as per link.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
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Paypal is country specific so you may find your account limited if you try and access it internationally as you should close it before you move.
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Kudos / Solution appreciated.

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