Wrong telephone number

[VicTab1]

Hello, i am trying to Login to my account which I haven’t used the last 2 years. In the authentication step, the telephone number is incorrect! I don’t know how to fix it. The call center is off, and when I’m trying to contact via help center…. I have to be loged in!!!!!!! Any ideas?

[kernowlass]

@VicTab1 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

[VicTab1]

Thanks, but the call center is out of work due to COVID-19. The message is “go to help center, at the website”. And when I do…. I have to be loged in. It is a loophole. Any other suggestion?

[kernowlass]

@VicTab1 

Nope been open for ages and many others have phoned and regained access.

[VicTab1]

Have you tried it lately?? I’m calling them from Greece. You hear an automated message that sends you to website. And then the line is off.