Wrong ID Type during Account creation
bsdecastro
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Posted on
Nov-18-2022
10:59 PM
I have signed up with the wrong id type (national id) and placed an id number for a different type instead (passport). how can i change my id type?
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1 REPLY 1
pkkh
PayPal Employee
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Nov-21-2022
04:09 PM
Hi @bsdecastro
Thank you for contacting community.
I see you're facing issues with your account verification and you need to update your IDs. In this case, I would recommend you to contact PayPal over the phone or message center so that we can look into your account and help you. You can find the available contact options for your region by clicking on contact us option at the bottom of PayPal website.
I hope it helps.
Thank you
Punith
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