Wrong Email Address

Baxtermum
Contributor
Contributor

Paypal legal updates, etc., are still coming in to my old email address which is closing this month.  But on my account I can only see the new email address, so how can this happen.  If I can't  sort it I will no longer receive important Paypal messages.  Thank you.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Baxtermum 

 

Click on your profile (settings icon next to log out) > then on notifications in the white bar above your email addresses > is the correct email address marked as your primary one? 


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Baxtermum
Contributor
Contributor

Yes, there is just the one email address showing, yet I still received an email to an old address.  I thought I remember seeing somewhere that marketing email addresses are kept on a separate list for security purposes, so when you change an email on the main account, the marketing one, as it's not connected, doesn't get updated.  Is that corrrect?

I guess I just have to hope that I will receive future emails to the new address and any that go to the old one will just blow away into the ether.

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