When I try to edit tracking details I get an error message.

hmking2
Contributor
Contributor

As the title says when I attempt to edit tracking info on a package I had sent out to someone it comes up with an error message reading "We're experiencing technical difficulties. We are sorry for the inconvenience." I have tried different methods of troubleshooting like using a mobile device, Google Chrome, and Edge but nothing seems to work. Can anyone help me fix this?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi hmking2, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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