We can’t complete your donation. This organization’s account is inactive

eahrenee
New Community Member

I am having trouble with paypal giving an error when I try to accept donations. If I change the transaction type to “products and services” on the Gravity Forms settings payment goes through as it should.
If I change the paypal email address to my personal account, the transaction goes through….This seems to be a Paypal error, but I am having trouble getting support from them.
The error is “We can’t complete your donation. This organization’s account is inactive.”

Any one else have this problem? 

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