Verify ID

jrmiller237
Contributor
Contributor
I swear to God this is the glitchiest most horribly put together service I have ever tried to use in my life. The app wants me to upload my drivers license but then does not give me a link to click so that I can do so. I have my ID on me, a picture of it saved in my phone, a camera on my phone to take a picture and I cant do anything with any of it due to an app anf website that are not functional. It took me 1 hour to get to the point of even being able to ask about this. This is ridiculous.
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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@jrmiller237,

 

Thanks for reaching out to the Community!

 

You should have the ability to upload the requested documentation by visiting your PayPal account's Confirm Your Identity page.  If you're still unable to upload the document after visiting this page, I recommend contacting our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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