Updating email address

[Johnnie249]

I'm trying to update to my new email address and PayPal says the new address is already being used.  But I've been getting emails at this new address for months now--how can it belong to someone else?  How can I tell PayPal that I have a new email address and will be closing the one currently on my account and here's my new one?

[Renuka3]

Hi   @Johnnie249 

Welcome to community.

I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.

Renuka.