Unknown Address Has Suddenly Appeared in My PayPal Profile

giselle-suzette
New Community Member

Why has an address which I am totally unfamiliar with (and is in a completely different state from me) suddenly shown up in my PayPal profile??...and is even marked as 'preferred address'...

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2 REPLIES 2

Gane26
PayPal Employee
PayPal Employee

Hi @giselle-suzette 

 

Welcome to the PayPal community!

 

Thank you for the post. I am sorry to hear that an unknown address is appearing in your PayPal Profile. Situations like this can be concerning and frustrating. I request you please contact our PayPal customer support directly so that they can check your account and help you. 

 

Thanks

Gane26

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dhcrump
New Community Member

Hi,

I just discovered three TOTALLY unknown addresses in my profile.

Calling and trying to talk to customer service - even a supervisor - was a JOKE and complete waste of a LOT of time.

 

Where did these bogus addresses come from? Why are they on my account?

Yes - I've removed them BUT why?

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