Unblock Tax ID hold bug

J_O_G_I___
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Since a payment from a US client tried to come in last week (I am European), I get a red alert saying: ' You have money on hold Confirm your taxpayer status by 17 Jul 2024 to end the tax ID hold and avoid 24% backup withholding.' When i click on it, I get: • This page is not available. Go to Account Overview And when I click on that, I get: Sorry about that It looks like something went wrong on our end. ----- I tried contacting support twice by chat but no response. It's a frustrating loop and I really need that money to pay my bills at the end of the month! Help?
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