Unable to login

Hasannadeem
Contributor
Contributor

Hello, I am currently trying to login to my paypal account. But as a two step verification it is sending a message or a call to a number that I don't have anymore. i had already updated my new phone number on paypal but I wonder why it is not showing me that number. Now I cannot login to my paypal account. Please help me out

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hasannadeem 

 

Did you make the new number your primary one?

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.