Unable to login after changing phone number - and no, resetting password doesn't work.

WpyGG
New Community Member

See title. Many posts simply suggest going to paypal FAQ and follow the resetting password options. Now the problem is, after getting email verifications, it still prompts me for an sms sent to my phone. So no matter what I do: forgotten password, forgotten email, resetting password, anything, Paypal always asks for my phone sms code.
Funny thing is, I can't even reach out to paypal since messaging support requires me to log in first. Oh and twitter also pushes me away by saying I should message support??? This is circular reasoning.
So can anyone please help me get in touch with a real person apart from phone calls, pretty please.

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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @WpyGG,

 

Thanks for visiting PayPal's Community Forum. 

We understand that you want to connect via call from our support team. You can reach out to our customer support team during business hours by clicking the Contact option at the bottom of PayPal page and select Phone to get call support from our team.

Hope this helps you!

Warm Regards,
Shradha

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