Unable to log in to my Paypal account

RDWMSTR
Contributor
Contributor

Hello, I have a problem with accessing my Paypal account, my phone is broken so I cannot log in, contacting Paypal support is a problem too, I need to log in for that. Does Paypal NL has an email address I can use to ask for help?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RDWMSTR 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@RDWMSTR 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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RDWMSTR
Contributor
Contributor

Thank you for the reply, I do not have Facebook nor Twitter installed on my computer. I avoid these two like the plague. Your other advices were very welcomed though, I was able to use my Paypal account again, thank you!

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