Unable to access my account

bmw658
Contributor
Contributor

Suddenly I cannot log in to my paypal account. Paypal say I have the wrong debit card details? I have been buying from ebay very recently so how has this happened? My card details are accepted to pay for items I have purchased so how can it be wrong?

Login to Me Too
1 REPLY 1

TasleemaJ
PayPal Employee
PayPal Employee

Hi @bmw658.

 

Thank you for posting in the community forum.

 

Sorry to hear that you are facing issues accessing your PayPal account. It's best to contact us through PayPal website as we need to verify your account ownership. You can locate the Support phone number by clicking on the "Help & Contact" link at the bottom of our website and then choosing the "Password and account access" issue.

 

Thanks and Regards,

TasleemaJ

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.