Trouble logging in my account

KBpandas
Contributor
Contributor

I can't log in to my personal paypal account. First I got  "some of your information is wrong" and now my account is locked. What is this? I have money coming in there, and I need it on monday. PayPal has had some serious issues in this year and I have changed my business account, to another platform because of them. But right now I really need help with this.  

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KBpandas 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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