- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The name on my paypal account is entirely different from my original name. I have tried a name change and uploaded my valid ID card but I got this response "The first and last name shown on the document you provided doesn't match the first and last name shown in your PayPal account. Please provide a new document that includes the same first and last name shown in your account". What do I do?
Solved! Go to Solution.
- Labels:
-
Profile & Settings
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:
A legal name change
A minor misspelling
And in the case of an account for a registered business, a change in the designated contact for the company.
Changing from a fictitious name (or, as in your case, a name unrelated to your legal name) to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:
A legal name change
A minor misspelling
And in the case of an account for a registered business, a change in the designated contact for the company.
Changing from a fictitious name (or, as in your case, a name unrelated to your legal name) to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- how to change account back to personal in Managing Account Archives
- I cannot link my UAE Bank Account, and also i cannot edit or add my address, please help out in Wallet Archives
- Unable to log into PayPal with Microsoft Authenticator code in Managing Account Archives
- Unable to link bank account in Wallet Archives
- i didn't recieve the credit card verification sms in Wallet Archives