Sms issues and too much verification

bishobo4ka
Contributor
Contributor
I can't access my PayPal account every time after the authorization its want me to confirm also through sms and idont receive the sms what is happening and every 5 minutes need verification this is too much
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@bishobo4ka 

 

Try clearing your history / cache and using a website to log in and not the app.


Advice is voluntary.
Kudos / Solution appreciated.
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bishobo4ka
Contributor
Contributor
No not working for me i cant access my account
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PayPal_Donna
Moderator
Moderator

Hello @bishobo4ka,

 

I am sorry this has happened and I can understand your concern.

 

If you cannot access your account, the best thing to do would be to give our Customer Care department a quick call. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

 

 

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