Security code issue

Daniellab
New Community Member

I an not receiving security code by text to login. How can I solve this?

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1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

HI @Daniellab 

 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're unable to log into your account because you can't receive a security code. I'd first recommend you check with your network service provider to see if you are able to receive a code on your phone. If the issue persists, I recommend you contact our phone support for further assistance. If you're still running into issues after that, please reach out to our customer support teams by clicking "Contact" at the bottom of any PayPal page.

 

Best wishes!

 

- Mujahid

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