Secondary email won't be deleted

C3ther
New Community Member

I have recently made a paypal business account and type the wrong email in my paypal primary account so I tried to link my other gmail account and make it as a primary to replace the first email that I entered. However, when I made the secondary email first, and tried to delete the supposed second one (the wrong email), it says "something went wrong. How can I fix it? I even tried to delete my account because I have already my personal account and no need of the business account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@C3ther 

 

If you didn't verify the first email then it may be you can't do anything with it until you can?

Your best bet is to reach out to customer services and see if they can help you removing it?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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