Recover password on a non valid account

AkitaBlake
New Community Member

Hi, i'm trying to make a company account, all good and well till i need to confirm the email address. At that point it doesn't recognize my password (which i'm sure i didn't mess up because i always pay extra attention when it comes to that. What can i do? i can't reset password because the account is not validated yet, i can't find the password to validate the account either...)

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PayPal_Donna
Moderator
Moderator

Hello @AkitaBlake,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

 

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