Put international phone number

Gabyb46
Contributor
Contributor
Hello. I would like to change my main phone number, so I’m trying to add a new number and delete the old one. The issue is that it’s giving me an error message telling me that the number is too short. I tried to add a 0 before and it says that it’s too long 😅 My current number is spanish, I would like to add an italian one. And my account has French and Spanish bank accounts linked. Could you pleass help me? Thank you
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gabyb46 

 

Paypal is country specific so you have to open a  Paypal account registered in the country where you live. You would then need to add an address / phone number / bank accounts / cards from within that country. You have a paypal account registered in France so would have to add French details to that account.


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Gabyb46
Contributor
Contributor
Hello. Thank you for your answer. I understand it but until 2 months ago I had my account with French bank account and Spanish phone number. Why can’t I change the phone number for an italian one and maintain my French bank account? It was working like that… it seems that the issue is only on the format of the italian phone number. Thank you
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gabyb46 

 

Your paypal email address and mobile number (on the app) identifies your paypal account.

So as paypal is country specific then you can't have a mobile number identifying an international account.

  https://www.paypal.com/fr/cshelp/article/puis-je-remplacer-ladresse-de-mon-compte-paypal-par-une-adr...


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