New to the community? Welcome! Please read our Community Rules and Guidelines
Pay, shop, and do even more on the PayPal appGet the App
Hi everyone
I need help verifying the identity of my PayPal business account.
Because I am a freelance work at home, I have difficulty when it comes to the "proof of business address" because my business address is only at home.
Can I upload using a photo of my home electricity bill?
Or is there another solution?
Thank you
Hi @shomeshade,
Welcome to the PayPal Community!
I'm sorry to hear that you're having trouble providing information to verify your identity. For this situation, I suggest contacting our Customer Support by clicking 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.
I hope this helps!
Hello, Have you solve your problem yet? I'm a freelancer too and my account is limited right now because I can't complete the business address identification, it's frustrating.
©1999-2023 PayPal, Inc. All rights reserved.