Problems with trying to verify phone number

Oskar223
New Community Member
A friend tried to send me money but it says recipient can’t receive payment. So I check my account and realise that my phone number isn’t verified. I put the code in that was sent through by PayPal but it says that there was a problem with the code? I try again and it blocked my phone number and that I should try again later. Why is there a problem with the code?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Oskar223 

 

Try......

 

• Reboot the phone to refresh the network signal.

• Clear phone inbox to ensure it is not full (for old phones with limited SMS capacity).

• Check if there are any phone applications/settings that are filtering SMS added recently.

• Alternatively, you may swap the SIM to another phone to verify if the delivery issue is phone related.

• Check if you are in roaming.

 

Also, I recommend you check with the network provider as some may block the notifications coming in. If the issue persists, please reach out to Paypal customer support team through the available contact options .


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.