Problems Transferring Money From My Bank Account To My PayPal Account

Stromos
Contributor
Contributor

Hi. Yesterday late at night before going to bed, PayPal wanted me to enter a mobile phone security code in order to transfer money from my bank account into my PayPal account. It took me many attempts of logging in and logging out on two different browsers and trying to add funds all the while trying to figure out why the 6-digit security code kept refusing to be sent to my mobile phone. 

Today when I woke up out of bed, it suddenly dawned on me to check the spam folder on the phone and lo and behold, there it is, all the security codes that I received. 

Unfortunately due to my many attempts of logging in and out and trying to add multiple different amounts of funds, and because PayPal has no doubt detected suspicious behavior, PayPal has locked me out of trying to add funds to my account.

PayPal now wants me to ring this number in order to get things sorted out: [Removed]

I understand that I may need to ring this number on Monday in order to straighten out the problem, but because I have difficulties with verbal communication and have a phobia of speaking to people over the phone, and because PayPal does not have a proper email address where I can exchange emails with a real person, I am hoping that a PayPal representative within the community may be able to further assist me.

All I need is for somebody to reactivate the mobile phone security code on my account. Now that I know the security codes are all being sent to my spam folder, I should now be able to gain full access to my PayPal account.

Thank you. 

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

duplicate post.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Stromos
Contributor
Contributor

I apologize for the duplicate post. I will see if I can delete it. The duplicate post was created due to being blocked from posting my comment. I tried sending it a few times in trying to figure out why my comment was being blocked. 24 hours later and I can see that my comment + duplicate comment was accepted.

The main reason why I am here today. I just want to thank PayPal for finally allowing me to add funds to my PayPal account without forcing me to contact you via telephone. I don't know if a PayPal representative here in the community read my comment and unblocked me from being locked out from adding funds into my account, or if waiting several business days automatically allows for the mobile phone security code to be reactivated. Either way, I am very happy that everything has worked out fine. I've got my Christmas money sitting in my PayPal account and now I'm good to go.

The reason why I wasn't receiving the 6-digit security code was because the code kept going to my spam folder. Further investigation revealed that I had accidentally placed a block on receiving PayPal messages. I suppose this kind of thing is expected when operating a new mobile device. Silly me.

So once again. Thank you for allowing me to add funds back into my PayPal account without forcing me to contact PayPal via telephone. I really appreciate it.

Take care 🙂

Login to Me Too

Stromos
Contributor
Contributor

I am unable to delete the duplicate post. Sorry.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.