Problem with the confirmation code not arriving to my phone
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Hi, I have a problem with the confirmation code not arriving to my phone (I've tried numerous times), and I cannot log in to my account or ask for help from the Paypal support. Has anyone had the same problem?
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Hello @Temp20230705z ,
Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues receiving a confirmation code when trying to login to your account. I would first recommend reaching out to your mobile phone provider to make sure you can receive 'short-code text messages'. These are text messages from 5 or 6 digit phone number. If your mobile provider is not blocking those kind of messages, please reach out to our Customer Support teams through one of the methods listed here: How do I contact PayPal Customer Service?
Best wishes!
- Jon K
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