Primary Email not able to be changed

[CNJW]

Hi I have a couple of PayPal accounts and recently needed to change my email addresses. I clicked on the email that asked me to confirm, yet both accounts still list the new emails as 'unconfirmed' and i cannot make them primary. Any help or this issue?

Thank you

[PayPal_Donna]

Hello @CNJW,

Welcome to the PayPal community and thank you for your post.

Can you try confirming your email address here?

If you are still having issues you may need to give our Customer Care department a quick call.

-Donna