Please access me to loging this is my new device

sajedulislam
Contributor
Contributor

I can't verification my account because of my new device.

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1 ACCEPTED SOLUTION

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Solved

PayPal_Ayesha
Moderator
Moderator

Hello @sajedulislam,

Welcome to PayPal Community Forum and thank you for posting!!

I am sorry to know that you're having issues while logging into your account. It seems that you could be experiencing one of our security measures, these are usually only temporary. I would try again and if it still persists, I would suggest you disconnect from your Internet provider and after 60 seconds reconnect as it might have something to do with the IP address allocated by your Internet provider. Please make sure you are logging from a secure location and avoid using any VPN’s or Proxy Servers. If the issue still persist, you can contact the team by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM. 

Regards,
Ayesha


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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@sajedulislam 

 

Can you confirm you live in Cyprus as you have a Cypriot registered business paypal account?


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Solved

PayPal_Ayesha
Moderator
Moderator

Hello @sajedulislam,

Welcome to PayPal Community Forum and thank you for posting!!

I am sorry to know that you're having issues while logging into your account. It seems that you could be experiencing one of our security measures, these are usually only temporary. I would try again and if it still persists, I would suggest you disconnect from your Internet provider and after 60 seconds reconnect as it might have something to do with the IP address allocated by your Internet provider. Please make sure you are logging from a secure location and avoid using any VPN’s or Proxy Servers. If the issue still persist, you can contact the team by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM. 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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