Phone number update issue
Ehiguese123
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Posted on
Jan-23-2024
02:43 PM
Hello I tried to update my phone number but I can't even view it, it's saying sorry, something went wrong and I've refreshed it so many times please what do I do
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2 REPLIES 2
kernowlass
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Jan-23-2024
02:57 PM
Is it just an update or have you moved countries at all?
Advice is voluntary.
Kudos / Solution appreciated.

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Jan-25-2024
10:20 AM
Great questions to start off with @kernowlass! Thanks for getting a solution started on this thread.
@Ehiguese123, Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some issues updating your phone number. Have you tried clearing your browser's cache, cookies, and history yet? Sometimes that'll do the trick. You may also want to try updating it in the app if you're using a browser, or vice versa.
I hope that helps, best wishes!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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