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Phone number changed - can't log in

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Boybaro
Contributor
I cannot authenticate my account because my phone number has changed. I don't live in the uk I now live in Canada but I can't access my PayPal, can anyone help ?

Phone number changed - can't log in

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Jazmin-Butter
Contributor
I'm Having the same problem. Sorry I can't help but would like to know the answer

Phone number changed - can't log in

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Anndixo
New Community Member

I can't get on my PayPal because my number as changed 

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Anndixo 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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fogradyie
New Community Member

I am unable to sign in fully to my account, as my Mobile number has changed and I am unable to receive sms or call

Phone number changed - can't log in

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Anna-23
Contributor
My PayPal has the wrong phone number attracted to it so I can’t login to receive my payments- how do I change the phone number please

Phone number changed - can't log in

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Saleem8
Contributor

Hi There,

So I have a strange situation.

I have used an expired sim card so I can no longer access it and therefore cannot pass the SIM authentication when I am logging into paypal.

I called paypal to try and have it changed but they asked me for the last 4 digits of my card, and I used a prepaid card, so I do not have access to this.

It has been years since I used this account and when I last used it , I had incurred some sales and paypal put my account on a 180 day ban.

 

I have funds in the paypal account but cannot access them 😞

 

Can someone please please make any suggestions as to how I may go about recovering my funds or the account.

Phone number changed - can't log in

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Dalr01
New Community Member
I forgot my password and I want to change it but I change my phone number so I can’t reset my password because it only gives me the option to send a code to that number, and it doesn’t give the option to do it with my email.

Phone number changed - can't log in

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jusstt
Contributor

Lukas It doesnt work anymore. If I want to change paypal settings it asks for 2nd verification and its with old number...
I dont know what else to do. I can call to USA - it says that number is wrong, can not chat because you need to log in ... I tried to pay with paypal and just login without confirming payment it also didnt work..
HELP! someone who knows

Phone number changed - can't log in

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kirstenalisha1
New Community Member

ive been locked out my account. its got my old phone number on it and i cant login to change it because it needs to ring text ect to prove its me. please can somebody help. thankyou 

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