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Phone number changed - can't log in

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sportsquiz
New Community Member

Same here. It says to change the phone number in the profile section, but you need to log in to do this, but I can't as I no longer have the number stated. Catch 22.

Phone number changed - can't log in

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chilliB
Contributor

I had the same problem today. To fix this, I claimed to forget my password and I just reset my password. I had to receive the reset password through my email. After changing your password, you can then log into your account and you don't have to do the PSD2. Once in, add your current number in your account and set it as the preferred number. Also activate your new number. You can now remove your old number from your account. hope this helps

Phone number changed - can't log in

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donnan69
New Community Member

Suspect you got lucky as PSD2 isn't always requested.

I changed my password when trying to find a workaround and PSD2 still required.

I can't get around the issue.

Phone number changed - can't log in

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edman_nl
Member

dOESNT WORK

Phone number changed - can't log in

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CuteKitty
Contributor
Didn't work for me as the PSD2 still comes up

Phone number changed - can't log in

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joyddg
Member

I just changed password and it’s still asking for my old phone number! Will not let me into change number! 
please help. 

Phone number changed - can't log in

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odoso
Member

About the workaround with claiming new password;

This didn't work when i went through the Swedish site. Just got back to the validation sh*t.

But it did work when i went through the US site. My account was originally made there so that's perhaps why it worked.

 

At least it worth a try...

 

Phone number changed - can't log in

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Jack1001
Contributor
This dosent work

Phone number changed - can't log in

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LouLouBelle89
Contributor
Disnt work for me, i have reset my password and can't get in still

Phone number changed - can't log in

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Jason582795
New Community Member

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