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Phone number changed - can't log in

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Pholmes2021
New Community Member
I haven't used my account for some time. When I try to login it says I need to verify my account by phone but it's my older number and doesn't give me any option to change it. How do I get around this?

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Pholmes2021 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Phone number changed - can't log in

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kpde
New Community Member

i tried to login with username and password. Then it ask for verification. I do not have that phone number with me any longer and so logging is not possible. This is deadlock, is there way to login and update phone number without verification being asked at first time.

Phone number changed - can't log in

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FYMKratos
New Community Member
Hi, i want to log in but i need to verify my number, but i have new number. What can i do?

Phone number changed - can't log in

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sagri2021
Contributor

I have the same issue as well! Have you managed to find a solution to this? 

Phone number changed - can't log in

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Kamoljonoydinov
Contributor

While logging into my paypal account named <Removed>, my phone number receives a delivery, unfortunately, I do not receive an sms code on my phone number, so it sends me to unusal activity activation, I want my emergency number to be changed, I contact the support team, they do not look, they say, send a forum, they say, you need to log in to post a forum, so you need to log in from the 2nd account. i need help please help

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Kamoljonoydinov 

 

Do you have a U.S mobile phone linked to your Paypal account and do you live in the U.S?

Secondly have you checked with your phone provider that you can accept text from Paypal?

Also please edit your post and remove your personal email address from this worldwide public forum for safety reasons.


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Phone number changed - can't log in

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Kamoljonoydinov
Contributor
I entered an uzbekistan phone number, when I saw the uzbekistan phone number option, I did not check any more. There is no problem with my e-mail, after all, I do not share the password, please help me. I registered with the code +998. Money will come to my account, I need to solve this problem. There is an algorithm error, it is registered as +19988, I do not have such a phone, I want to add another number to my account, it is not added, it says we did not give birth to you.

Phone number changed - can't log in

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Kamoljonoydinov
Contributor
@ kernowlass Help me bro

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Kamoljonoydinov 

 

Why are you using a U.S paypal account if you live in Uzbekistan ??? Also I am not a 'bro'.


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