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Phone number changed - can't log in

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dony79
New Community Member

My phone number has changed. Now I would like to log in, so I can change my number and release the new one. How do I do that. I tried to log in but paypal keeps send codes to the old number, that I do not have anymore. How do I log into my account again? Thank you

Phone number changed - can't log in

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nagyagica
Contributor

I have another account and i can't log in, because the phone number they send the verification number is expired. I want to change the number but as I said, I can't log in.

Phone number changed - can't log in

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Jess1233
Contributor
You'll get told to phone them up

Phone number changed - can't log in

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nagyagica
Contributor

I tried but they said i have to call another number, but my phone says that that number is invalid.

Phone number changed - can't log in

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AmzMan
Contributor
Yes,, i have to

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@nagyagica 

@AmzMan 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Munnakhan
Contributor

my accoun's phone number is wrong.than how to loging my account please help me Thank you

Phone number changed - can't log in

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micky1313
New Community Member

Unable access my account as the phone number linked to it is no longer available. So cannot receive passcode to finalise access.  How can I change to my new number without having to access via old number please.

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@micky1313 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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OndrejH
New Community Member

Hello, I have old paypal account with phone number which I already dont own, I mean that simcard is somewhere burned, And when I want login into this account it wants confirm from this number and cant log to this paypal account cause of that, what should I do?

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