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Phone number changed - can't log in

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Novisan
Member
Log into your account and click on 1 of the categories at the top. one of them has your profile with name, address, and phone. You can edit there.

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@mjs21leeds 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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mjs21leeds
Contributor

Hi thank you for your responce to my question i have now got into my paypal account

Phone number changed - can't log in

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Lyn621
Contributor

I have not used PayPal for a number of years and have changed my phone number. This number is not registered with PayPal. I am now unable to log in under the new security rules. Need help please

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Lyn621 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Becky2185
New Community Member
Hello. Pls I need help on how to change my number. I do not use my old number anymore for almost 5 to y years now. Its been ages I used PayPal so I went on PayPal to login but am asked to confirm the number. The truth is I don't use that number anymore and now am having trouble changing it to my new number.k

Phone number changed - can't log in

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jmarc_38
Esteemed Advisor

hello @Becky2185 , you will not be able to change the number yourself.
contact paypal customer service for this.
have a good day .

 

from my link: contact

it is also possible on Facebook and Twitter (PayPal customer service is present above)

Phone number changed - can't log in

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Leahbeauchampx1
Contributor

I can’t login into my account as I have a new number and I need to change it to access my account

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Leahbeauchampx1 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Cezil
Contributor

Login problem with my telephone i lost my sim card can you help me ?

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