Phone number changed - can't log in

[Novisan]

Log into your account and click on 1 of the categories at the top. one of them has your profile with name, address, and phone. You can edit there.

[kernowlass]

@mjs21leeds 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

[mjs21leeds]

Hi thank you for your responce to my question i have now got into my paypal account

[Lyn621]

I have not used PayPal for a number of years and have changed my phone number. This number is not registered with PayPal. I am now unable to log in under the new security rules. Need help please

[kernowlass]

@Lyn621 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

[Becky2185]

Hello. Pls I need help on how to change my number. I do not use my old number anymore for almost 5 to y years now. Its been ages I used PayPal so I went on PayPal to login but am asked to confirm the number. The truth is I don't use that number anymore and now am having trouble changing it to my new number.k

[jmarc_38]

hello @Becky2185 , you will not be able to change the number yourself.
contact paypal customer service for this.
have a good day .

from my link: contact

it is also possible on Facebook and Twitter (PayPal customer service is present above)

[Leahbeauchampx1]

I can’t login into my account as I have a new number and I need to change it to access my account

[kernowlass]

@Leahbeauchampx1 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

[Cezil]

Login problem with my telephone i lost my sim card can you help me ?