cancel
Showing results for 
Search instead for 
Did you mean: 

Phone number changed - can't log in

Options
Go to solution
kernowlass
Esteemed Advisor

@MrStuB 



If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

Options
Go to solution
JAY1967r
New Community Member
Reset my password but can’t access account because Don’t have access to the phone for 2 step verification

Phone number changed - can't log in

Options
Go to solution
Bradliv83
Member
Unable to login or contact PayPal due to different phone number

Phone number changed - can't log in

Options
Go to solution
kernowlass
Esteemed Advisor

@Bradliv83 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

Options
Go to solution
Ste1981
New Community Member
Hi tried this just go round in circles with robot

Phone number changed - can't log in

Options
Go to solution
Kateblair
Contributor
My contact details on PayPal need updating but unable to log in due to two factor log in as it uses my old phone number. Will not allow me to log in another way

Phone number changed - can't log in

Options
Go to solution
kernowlass
Esteemed Advisor

@Kateblair 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

Options
Go to solution
Kateblair
Contributor
Thank you

Phone number changed - can't log in

Options
Go to solution
Manju253
New Community Member
Hey, I’m trying to access my account after a long while, and it’s asking me verify myself with my OLD PHONE NUMBER. How do I update my phone number please ?

Phone number changed - can't log in

Options
Go to solution
kernowlass
Esteemed Advisor

@Manju253 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.