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I have an account I have not used for many years, it still has my Australian phone number attached to it but I moved to NZ in 2016 and no longer have access to my old AU number. As such I cannot log in due to the need to receive a text message to that number. I only wanted to log in to report suspicious activity (someone has been attempting to reset my password). Any ideas on how I can log in (or an alternative way to report suspicious activity)? I can't ask for support because I have the same problem trying to log in to send a message to support 😞
I cannot log in to my account because PayPal wants to verify my mobile number, but I can see the last 3 digits they have are wrong, but I cannot get the number to change... So I can't receive the verification text to allow me to log in? Help.
No longer havin the phone # to access the paypal account (for sms) how can I change it or who to email, i cant call now, need to access it
It’s been a while since I used my PayPal account and I have tried to log in but keep getting the “Authentication Required” message which is linked to an old phone number I haven’t had in a while, I can’t seem to get past this point or even get into my account to chance the phone details.
any help or advice would be appreciated