cancel
Showing results for 
Search instead for 
Did you mean: 

Phone number changed - can't log in

Options
Go to solution
donnan69
New Community Member

Suspect you got lucky as PSD2 isn't always requested.

I changed my password when trying to find a workaround and PSD2 still required.

I can't get around the issue.

Phone number changed - can't log in

Options
Go to solution
edman_nl
Member

dOESNT WORK

Phone number changed - can't log in

Options
Go to solution
CuteKitty
Contributor
Didn't work for me as the PSD2 still comes up

Phone number changed - can't log in

Options
Go to solution
joyddg
Member

I just changed password and it’s still asking for my old phone number! Will not let me into change number! 
please help. 

Phone number changed - can't log in

Options
Go to solution
odoso
Member

About the workaround with claiming new password;

This didn't work when i went through the Swedish site. Just got back to the validation sh*t.

But it did work when i went through the US site. My account was originally made there so that's perhaps why it worked.

 

At least it worth a try...

 

Phone number changed - can't log in

Options
Go to solution
Jack1001
Contributor
This dosent work

Phone number changed - can't log in

Options
Go to solution
LouLouBelle89
Contributor
Disnt work for me, i have reset my password and can't get in still

Phone number changed - can't log in

Options
Go to solution
Jason582795
New Community Member

Phone number changed - can't log in

Options
Go to solution
CuteKitty
Contributor
Nothing works I tried reseting the password and it still comes up I doubt contacting paypal will do anything

Phone number changed - can't log in

Options
Go to solution
eh85
New Community Member
Is there a solution for this problem Paypal???? You have my old phonenumber and no other verification options a side from smartphone?! Give us the option to verify by email!

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.