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If SMS is essential to log in, then presumably people like myself who do not use a mobile (or live in an area where there is no mobile coverage) can no longer use Paypal. WHy can't PayPal offer an alternative such as automated voice messages sent to a landline as my bank does. My credit card provider does this so there is no reason to continue using PayPal as I can use my card online.
I no longer have the phone number (landline) registered to the account and now when I try to log in I am asked to verify it is me by taking a call but the number is no longer active. So I get the following error.
We're sorry, we couldn't confirm it's you.
Sorry, Olivia. SImply saying that the ability to receive an SMS message is a requirement for logging on is not an answer to the problem.
Do you, personally, think it is acceptable that people who do not have a mobile phone should be unable to use PayPal?
Do you think that people who live in areas where there is no mobile phone signal should be unable to use Paypal?
Surely the whole point of Paypal is supposed to be that anyone can use it anywhere - that is, after all, what Paypal's advertising tells us.
I need to contact somebody from paypal members i cant access to my paypal acc its locked and i cant enter and also paypal dont send me sms code of mobile phone.plz do fast respons